Return & Refund Policy

Return & Warranty Policy

Returns

We want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

To qualify for a return:

  • Returns must be requested within 30 days of delivery.
  • Item must be unused, uninstalled, and in its original packaging.
  • Product must be in new, resalable condition.
  • Proof of purchase is required.

Products that have been used, damaged by the customer, modified, or are missing original packaging are not eligible for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect product was sent.

If requested, we can provide a prepaid return label. The cost of the label will be deducted from your refund.

Restocking Fee

Approved returns are subject to a 5% restocking fee to help cover inspection, handling, packaging materials, and payment processing costs.

The restocking fee does not apply if:

  • We shipped the wrong item.
  • The item arrived damaged.
  • The product is confirmed to have a manufacturing defect.

Refunds

Once your return has been received and inspected, we'll notify you of the approval status.

Approved refunds will be issued to the original payment method, less any applicable restocking fee and return shipping costs.

Original shipping charges are non-refundable.

Refunds typically appear within 5–10 business days, depending on your financial institution.

How to Start a Return

Email us with:

  • Order number
  • Reason for return
  • Photos (if applicable)

Once your return is approved, we'll provide return instructions and, if requested, a prepaid return shipping label.

Returns sent without authorization may be refused.


Thank you for supporting our small business. We appreciate your trust and strive to provide excellent customer service while keeping our policies fair for everyone.